How To
How To

How To

Watch short training videos or follow the written steps.

How to prepare your identity document

Steps to capture a clear, complete image of your ID document.

  1. Place your ID on a flat surface with good lighting.
  2. Ensure all corners and details are visible, no glare.
  3. Capture the front and back clearly and in focus.
  4. Save images and upload them in the next step.
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How to take a compliant selfie

A quick guide to capture the correct selfie format.

  1. Find a well-lit area with a plain background.
  2. Hold the camera at eye level and center your face.
  3. Ensure your full face is visible with no shadows.
  4. Save and upload in the next step of the process.
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How to take a clear thumbprint

Steps to capture and submit a legible thumbprint.

  1. Clean your finger and dry it properly.
  2. Press evenly on the ink pad, then onto paper.
  3. Avoid smudges; repeat if ridges aren't clear.
  4. Photograph or scan and upload the image file.
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